FAQ

Gigsak details

Dimensions: 170 x 130 cm approx
Weight: 1.2 Kg approx
Where is it made? British made 
What is it made of? 100% Polyester with the outer Polyester having a waterproof backing

What does it cost? £40.00 including postage and packaging to most UK destinations, allow 3-5 working days for delivery. 

If you want it delivered quicker, an enhanced courier service is an extra £3 per Gigsak, normally delivered in 2 working days, to most UK destinations except the Channel Islands. 

Royal Mail special next working day delivery (for orders placed before 1pm Monday-Friday) is an extra £8 per Gigsak to all UK destinations except the Channel Islands.  

If you wish the Gigsak to be delivered to the Channel Islands or outside the UK, please contact me and I will cost the delivery price for you. 

What if I want a Gigsak delivered to a different address? If you want a Gigsak delivered to a different address other than your home/registered Paypal account, please edit the Paypal screens and add in a 'note to seller' that you want me to do this and/or send me a separate email.

How waterproof is it?  Gigsak has been tested on wet grass and sat inside for long spells of steady rain and has kept dry inside. But it is not a tent and with one side open rain drops will form on the exposed inside opening. So if you use it with the fleece side over your head, you will find that water just runs off the waterproof layer. A small towel is handy to wipe away the droplets and prevent tiny puddles trickling in from the opening. Please remember, it's a waterproof picnic blanket so if you want to sit in a large puddle in the first place and stay dry - a boat may be more suitable!
 
Where did you get the idea from? I have used a kind of Gigsak for donkeys years.  It was just a big folded plastic sheet that looked like a giant bin liner. Not an attractive looking object! but it kept me and my mates dry at many an outside concert in the 1980’s. Now times have moved on, waterproof picnic blankets have been invented, music festivals and other outdoor events have become more and more popular……….and ideas of developing the original giant bin liner into something more up to date and appealing have just evolved. So I thought lets see if other people find it as handy to take to outdoor events as I do. 

Washing Instructions

Machine – warm, reduced wash. Hand wash – warm

Cold rinse. Short spin do not wring

Use of product Tuck the shoulder strap under the Gigsak when laid out or it could form a trip hazard. Children should not be left unsupervised; the Gigsak is not a toy.

Can I take the Gigsak into festival arenas? Many festivals do not permit gazebos, sun tents or large parasol type unbrellas in the main arena as they restrict other festival goers views and present health and safety issues for exiting the arena in the event of an emergency.  When developing the Gigsak, I consulted a couple of large festival organisers who confirmed that they would allow the Gigsak in main arenas. 

 

Registered Design
Gigsak has the following approvals from the Intellectual Property Office:

Certificate of Registration of Design No. 4022681

Trade Marks Registry No. 2604327

 

 Policies

Returns and Cancellations
Under the Consumer Contracts Regulations you have the right to cancel your order for any item purchased & claim a full refund of the price paid for the goods including standard delivery charge. To cancel your order, you must notify me within 14 working days following the day of delivery. I will then give you a return address. You are responsible for the cost of safe carriage back to me. Optional express delivery charges you selected with the purchase cannot be refunded.

You must provide me with a clear statement that you wish to cancel. The goods must be returned in an unused & re-saleable condition, unopened. 

Faulty Goods

If you consider Gigsak to be faulty or in any way not to your satisfaction, please contact me and I will discuss it with you. If you purchased the Gigsak recently from me, my general policy is to ask you to return it to me and I will offer a refund or replacement. In certain circumstances I may offer to repair and return the Gigsak if this is appropriate.

Security Policy

I do not store your financial details, as I use Paypal for all financial transactions.

Privacy Policy

When you place your order or enquiry, you are required to provide your name, address, and email. This will enable me to process and despatch your order efficiently. The personal information you provide is not shared, sold or disclosed to any third party at any time for any purpose.